Team inbox, outbound campaigns, visual workflows, in-chat payments, and store integrations — one platform for sales, support, and operations on WhatsApp. AI deflects tier-1 inside your flows; your team closes the rest.
2,400+ businesses on ConvoConnect
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● Online
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Book Your Demo
Full Name
John Kamau
Preferred Date
Dec 18, 2024
Team Size
11–50 people ▾
✅ Booked! You'll receive a confirmation shortly.
09:44
2B+
WhatsApp users reachable
100%
Official Meta API compliant
99.9%
Automation uptime SLA
4.9★
Average customer rating
Team inbox, campaigns, workflows, and payments — run sales, support, and marketing on WhatsApp from one place.
Multi-agent WhatsApp inbox built for teams. Assign, collaborate, and close conversations at speed.
Reach thousands of customers at once with targeted, compliant WhatsApp broadcasts.
A full-featured CRM inside WhatsApp. Segment contacts, build pipelines, and track every touchpoint.
Build sophisticated automation visually. No code. Trigger, branch, and respond based on customer behavior.
Native interactive forms that open inside WhatsApp. No link. No redirect. Pure WhatsApp.
Inbound and outbound voice calls via the official WhatsApp Business API. Full call analytics included.
Generate invoices and collect payments without leaving WhatsApp. M-Pesa and Stripe built in.
Automated appointment booking and reminders that reduce no-shows and keep customers informed.
Self-service help center for customers and agents. Publish articles, embed widgets, and feed your automation flows.
WhatsApp Flows are interactive, multi-screen forms built by Meta that open natively inside WhatsApp — no links, no browsers, no friction. ConvoConnect gives you a drag-and-drop builder and one-click publish.
All input types supported
Text fields, radio buttons, dropdowns, date pickers, checkboxes, and opt-in confirmations.
One-click publish to Meta
Build in our editor and deploy directly to Meta's servers — no JSON editing or API calls needed.
Trigger automation on submit
Every form submission fires a flow — send confirmations, update CRM, notify your team, or charge a payment.
Response dashboard & exports
View every submission in a structured table. Export to CSV or push to your CRM automatically.
Flow Builder — Lead Capture Form
Components
Screen 1 of 2 · Preview
Full Name
Required · Text
Business Size
1–10 employees
11–50 employees
50+ employees
Demo Date
MM / DD / YYYY
Drag to reorder components
Connect your store, import your catalog, and let customers browse, order, pay, and get invoiced — all without leaving WhatsApp.
1. Import Your Catalog
Connect Shopify or WooCommerce — or upload products manually with images, prices, and variants. Your catalog syncs automatically.
2. Send via Automation
Add a Catalog node to any automation flow. Let customers browse products, add to cart, and place orders through a rich WhatsApp experience.
3. Invoice & Collect Payment
Generate a PDF invoice and send a payment link in the same conversation. Accept M-Pesa STK or Stripe cards — confirmed in seconds.
Unlimited product catalog
Add products with images, descriptions, prices, SKUs, and variants. Import from Shopify, WooCommerce, or CSV upload.
Catalog node in flow builder
Drop a Catalog node into any Flowmaker automation. Show products, let customers select items, confirm quantities — all in-chat.
Instant invoice generation
Auto-generate branded PDF invoices from order data. Send directly in WhatsApp or email — no switching tools needed.
M-Pesa & Stripe in-chat payment
Trigger an M-Pesa STK push or send a Stripe payment link. Receive payment confirmation and trigger next automation steps automatically.
Order status updates
Automatically notify customers when orders are confirmed, shipped, or delivered — with tracking info sent directly to their WhatsApp.
Flow Builder — Product Order Flow
Keyword: "shop"
Trigger when customer types shop
Product Catalog
Show catalog · customer selects items
Generate Invoice
Auto-create PDF invoice from order
M-Pesa STK
Push to phone
Stripe Link
Card payment
Payment Confirmed
Send receipt · update order status
Drag to add more nodes
Build sales, support, and onboarding flows visually — from cart recovery to agent handoff. AI is one node in the graph, not the whole product.
Trigger Node
Keyword "book" received
Send Message
"Hi! Ready to book? Fill our form 👇"
WhatsApp Flow
Open booking form in-chat
Confirmed
Send receipt
Retry
Send reminder
Trigger Nodes
Keyword match, incoming message, button reply, flow submission, campaign delivery, scheduled time, or API call.
Message Nodes
Send text, images, video, documents, buttons, lists, and approved Meta message templates.
Condition Nodes
Branch based on contact fields, message content, time of day, payment status, or previous flow steps.
Delay & Wait Nodes
Wait minutes, hours, or days. Wait for a user reply. Wait for a specific keyword or event before continuing.
Action & Webhook Nodes
Update contact fields, tag contacts, assign to agent, send webhook to your system, or trigger another flow.
AI Flow Nodes
Deflect tier-1 FAQs using your docs and knowledge base — then hand off to an agent in the shared inbox when needed.
ConvoConnect plugs into your existing tools — e-commerce platforms, payments, email, and more.
Shopify
Products, orders & abandoned cart
WooCommerce
Products, orders & webhooks
Stripe
Card payments & subscriptions
M-Pesa
STK push & C2B payments
Twilio SMS
SMS fallback & notifications
SMTP Email
Transactional email delivery
Meta Embedded
One-click WhatsApp onboarding
Chat Widget
Embeddable WhatsApp button
Add WhatsApp chat to your website in 2 lines:
// Paste before </body>
<script src="https://cdn.convoconnect.io/widget.js"></script>
<script>
ConvoWidget.init({
phone: "254700000000",
message: "Hi! I'd like to know more.",
color: "#25D366"
});
</script>Every feature available in the UI is also accessible via API. Send messages, manage contacts, trigger flows, and collect payments programmatically.
/v1/messages/send
Send message
/v1/messages/template
Send template
/v1/contacts
List contacts
/v1/contacts
Create contact
/v1/campaigns/trigger
Trigger campaign
/v1/flows/trigger
Trigger automation flow
/v1/payments/mpesa
Initiate M-Pesa STK
/v1/contacts/:id
Delete contact
const response = await fetch(
"https://api.convoconnect.io/v1/messages/send",
{
method: "POST",
headers: {
"Authorization": `Bearer ${API_KEY}`,
"Content-Type": "application/json"
},
body: JSON.stringify({
to: "254700000000",
type: "text",
text: {
body: "Hello from ConvoConnect! 👋"
}
})
}
);
const data = await response.json();
console.log(data.messageId);
// → "wamid.HBgN2547..."Webhooks available for inbound messages, delivery receipts, flow submissions, and payment events.
No surprise bills. Pick a plan, connect your WhatsApp number, and grow.
No pricing plans available at this time.
"ConvoConnect transformed how we handle customer orders. Our abandoned cart recovery rate jumped 40% in the first month using their WhatsApp automation flows. The M-Pesa integration is absolutely seamless."
Amina Mwangi
CEO, StyleHive Kenya
"We manage 18 client WhatsApp numbers from one dashboard. Campaigns, inboxes, and flows per brand — that's why agencies choose ConvoConnect over native Meta tools."
David Okonkwo
Founder, WhatsApp Agency (Lagos)
"We replaced three separate tools with ConvoConnect. The shared inbox, campaign builder, and REST API all work exactly as advertised. Our support team handles 3x the volume with the same headcount."
Taiwo Nwosu
Head of CX, PayStack Partner
Yes — ConvoConnect is built on the official Meta WhatsApp Business Cloud API. We handle the entire onboarding through Meta's Embedded Signup flow, so you can be live in under 10 minutes without touching any APIs yourself.
Absolutely. On the Growth plan you can connect up to 3 numbers, and on Scale there's no limit. Each number has its own inbox, flows, campaigns, and contacts — but you manage everything from a single dashboard.
Yes — completely different. WhatsApp Flows are interactive, multi-screen forms that open inside WhatsApp itself (like an app within WhatsApp). They support text inputs, dropdowns, radio buttons, date pickers, checkboxes, and opt-ins. Our Flowmaker automations are the chatbot/workflow engine that decides when to send a message or trigger a WhatsApp Flow.
We currently support: Shopify, WooCommerce, Stripe, M-Pesa (STK push and C2B), Twilio SMS, SMTP email, and our embeddable WhatsApp chat widget. Our REST API and webhooks also let you build custom integrations with any system.
Yes. We have native M-Pesa STK push integration for Kenya and East Africa. For international businesses, we integrate with Stripe for card payments and payment links that can be sent via WhatsApp. Both payment methods trigger confirmation messages and can kick off automation flows on success or failure.
Yes — all plans include a 14-day free trial with no credit card required. You get full access to the plan's features from day one. After the trial, you can subscribe or cancel — no questions asked.
Meta's Business Agent is great for simple FAQ support inside WhatsApp Business. ConvoConnect is the operations layer: shared team inbox, outbound campaigns, custom workflows, M-Pesa and Stripe payments, multi-number management, and deep integrations — with AI as one step in your flows, not a black-box replacement for your whole stack.
Join 2,400+ businesses running team inbox, campaigns, workflows, and payments on WhatsApp with ConvoConnect.
No credit card required · Cancel anytime · Setup in under 10 minutes